We at IM INSTRUMENT® know how important it is
to receive your purchased products in the finest condition, and on time. So we
use a large network of couriers to deliver your products to you as early as
possible. Depending upon the location, the product is delivered to you in 7-10
workings days after it has been dispatched from our warehouse. Cash On Delivery Policy As per the Cash on Delivery policy: ·AT present we are not providing any (C-O-D) Cash on Delivery. What are the
delivery charges? Impression Medicare
Pvt. Ltd. incur shipping costs. In such cases, charging a nominal delivery
charge helps them offset logistics costs. Please check your order summary to
understand the delivery charges for individual products. For Products listed
on WWW.IMINSTRUMENT.IN , a Rs 300 charge
for delivery per order applied. Why does the
delivery date not correspond to the delivery timeline of X-Y business days? It is possible that
the Impression Medicare Pvt. Ltd. or our courier partners have a holiday
between the day your placed your order and the date of delivery, which is based
on the timelines shown on the product page. In this case, we add a day to the
estimated date. Some courier partners do not work on Sundays and this is
factored in to the delivery dates. What is the
estimated delivery time? Impression Medicare
Pvt. Ltd. generally ship the items within the time specified 2 to 3 business
days from the order date. Business days exclude public holidays and Sundays. Estimated delivery
time is 9 to 10 business days from the date of order. ·The destination to which you want the
order shipped to and location of the Seller. Are there any hidden costs (sales tax, octroi etc)
on items sold by Impression Medicare Pvt. Ltd.? There are NO hidden
charges when you make a purchase on WWW.IMINSTRUMENT.IN. List prices are final and
all-inclusive. The price you see on the product page is exactly what you would
pay. Why does the estimated delivery time
vary for each seller? You have probably
noticed varying estimated delivery times for sellers of the product you are
interested in. Delivery times are influenced by product availability,
geographic location of the Seller, your shipping destination and the courier
partner's time-to-deliver in your location. If you haven't
provided your pincode until the checkout stage, the pincode in your shipping
address will be used to check for serviceability. Whether your
location can be serviced or not depends on ·Whether the Seller ships to your
location ·Legal restrictions, if any, in
shipping particular products to your location ·The availability of reliable courier
partners in your location Returns are easy.
Contact Us to initiate a return. You will receive a call explaining the
process, once you have initiated a return. Wherever possible Our
Logistics will facilitate the pick-up of the item. In case, the pick-up cannot
be arranged through our logistics, you can return the item through a
third-party courier service. Return fees are borne by Impression Medicare Pvt. Ltd. I did not receive my order but got a
delivery confirmation SMS/Email. In case the product
was not delivered and you received a delivery confirmation email/SMS, report
the issue within 3 days from the date of delivery confirmation for the seller
to investigate. What do the different tags like
"In Stock", "Available" mean? 'In Stock' Currently, the item
is available for sale. 'Out of Stock' Currently, the item
is not available for sale. 'Temporarily Unavailable' The product is
currently out of stock and is not available for purchase. The product could to
be in stock soon. 'Permanently Discontinued' This product is no
longer available because it is obsolete and/or its production has been
discontinued. Does Impression
Medicare Pvt. Ltd. deliver
internationally? As of now, Impression
Medicare Pvt. Ltd. doesn't deliver items internationally. You will be able to
make your purchases on our site from anywhere in the world with credit/debit
cards issued in India, but please ensure the delivery address is in India.